Billing and CaveTech commission
Open your avatar/account menu in the dashboard header, then Billing. Read the model assigned to this event. The commission view and a subscription/renewal view are different; do not assume another CaveTech product's plan applies here.
Commission per payment
In the commission model, the designer pays the round's full price to the event terminal. The terminal settles CaveTech's configured share, and the owner keeps the remainder. The current standard commission shown in the guide's demonstration workspace is 5%, with no monthly renewal for that model.
Amounts are rounded to the nearest whole Linden dollar; halves round up.
| Designer pays | 5% commission after rounding | Owner keeps |
|---|---|---|
| L$100 | L$5 | L$95 |
| L$10 | L$1 | L$9 |
Always use the rate displayed in your event's Billing page. A payment records the rate and recipient in force when it starts, so a later policy change does not rewrite that receipt.
Read the commission result
The recent-payments list shows the payment and its settlement state. Transferred means the transfer was confirmed. Retained by the same recipient means the owner already is the configured recipient, so a separate transfer is unnecessary. The other displayed results have distinct meanings:
| Result | What to do |
|---|---|
| No commission due | No transfer is due for this recorded commission. Check the recorded rate/amount for context. |
| Transfer pending | Keep the terminal running; settlement has not completed. |
| Awaiting confirmation | An attempt is awaiting its result. Do not initiate a replacement transfer blindly. |
| Contact CaveTech support | The receipt needs review. Preserve the terminal and provide the receipt details. |
Use Payments to match the designer's receipt and Audit for recorded actions. A commission problem is not permission to charge the designer twice.
Requirements for settlement
Use the current supplied payment package and grant its debit permission once. The terminal must remain available to finish and confirm a transfer. A retired or incompatible terminal, missing permission, insufficient owner funds, or an unresolved earlier transfer can block progress; follow the actual message rather than guessing which one occurred.
If the terminal reports a script error after accepting money, keep the object and its stored data. Send support the event, object, receipt, amount, time and exact message. Do not clear pending data or make a manual replacement transfer without reconciling the original attempt.
If your page shows a subscription
Some existing workspaces can retain a subscription model. Read its sections as follows:
| Section | What to inspect |
|---|---|
| Subscription | Plan, monthly price, status and Paid through date. A trial shows its own remaining access. |
| Round capacity | Current round, Submitted, Included, and Remaining allowance; Unlimited is shown when applicable. |
| Automatic tiering / Trial protection | A paid workspace can move to the smallest plan covering the round’s usage when the current allowance is exceeded; each creator submission is counted once. A trial is capped at its allowance and does not automatically create a paid upgrade. |
| Choose your monthly plan | For trial conversion: original trial deadline, effective access deadline, activation source, plan/capacity/price and owner-terminal availability. |
| Plan upgrade payment | Any outstanding plan difference and its payment deadline. |
| Plan history | Change time, previous plan, new plan and round usage that accompanied the change. |
| Payment history | Renewal date, amount, status and transaction reference. These are owner subscription payments, not designers' entry fees. |
Use the official CaveTech owner payment terminal for the renewal or plan choice shown there; your event's designer Payment terminal serves a different purpose. Use Refresh to reload the result after payment. Follow the exact displayed plan and validity rather than a price copied from an older guide. Do not assume that activating the product grants paid time, or that Vendor's weekly-plan instructions apply to EventSale.