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FAQ

Do creators need a CaveTech central account to use EventSale?​

No. Operators use central CaveTech auth for the workspace dashboard. Creators use the tenant-specific public portal and creator login after approval.

Why does the application ask for an in-world verification code?​

Because EventSale can require avatar verification before review. The code confirms that the applicant controls the avatar being submitted.

What is the difference between Applications and Submissions?​

Applications approve or reject the creator account itself. Submissions are the round-specific products or ads that an approved creator sends for the current event.

Why can a creator log in but still not submit?​

Usually one of these is true:

  • the creator is approved, but the current round is closed
  • payment is still pending
  • the submission draft is incomplete
  • the workspace has no current open round

What is the difference between Team and Creator Managers?​

Team is internal workspace staffing for the tenant operator side. Creator Managers are assistants delegated by one approved creator inside the creator portal.

Only after:

  • the round is correct
  • creator submissions are reviewed
  • billing is confirmed
  • the gallery draft is ready for public view

Publishing too early exposes incomplete or unpaid content publicly.